The lag seems to be a few ms, just enough to be annoying and create an echo. It is getting really frustrating. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. My issues are with hard wired speakers fed via hdmi and not on all streams. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. Only from Apple TVs to either of my receivers am I having this problem. After update to tvOS15, sound and audio become more and more out of sync with time. AppleInsider is one of the few truly independent online publications left. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. only. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Same for me! Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. During this time, Apple could change the process or remove the tool from a future beta version. This is happening across all of the live streaming apps. Yep, same here. Takes a few seconds. Apple may provide or recommend responses as a possible solution based on the information To start the conversation again, simply Tried everything without luck. Oct 3, 2021 11:40 AM in response to aigars16. The only requirement is that your iPhone is close enough to your television for it to hear the sound. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. All postings and use of the content on this site are subject to the. No problem when the Apple TV is plugged on the TV but I lose ATMOS. It makes things basically unwatchable. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. So this seems to be purely related to the stream being played back from the Apple TV. However, Apple TV set-top owners have suffered similar problems in third-party apps. I use my Airpods late at night so as not to wake my kids to watch stream TV. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). All on 14.5, after resetting a couple of times. With that said, there does exist a couple of nifty workarounds . wouterdam, User profile for user: Please refresh the page and try again. In the meantime, let us know if you have any question about the feature below. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Refunds. phillyknight, User profile for user: Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. It may not display this or other websites correctly. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. It also seems to be an issue on MP4s with stereo sound, instead of Dolby 5.1 sound. Note: This issue applies to some TV models released in 2019 or later. The streaming platform also keeps one glued by allowing them to choose from a collection of 200+ live TV channels. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Have exactly the same issues with the audio advanced to the picture. elmofles, User profile for user: Fix? All are using AAC audio codecs. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I just updated my Apple TV 4K and this same thing started happening to me today. tvOS 14, Oct 5, 2021 4:52 AM in response to Ali_E1. For Amazon Prime Video, use the built in app from the LG TV (A/V sync adjustment set to "off") directly sending audio back to the AVR with HDMI ARC; use all other apps from the Apple TV 4K. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Although if you reset the Apple TV you would have installed the latest versions of other apps. PS. It was never a problem with my old AirPods. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Agree, sync calibration seems to make it worse than if you didnt do it. This website uses the TMDb API but is not endorsed or certified by TMDb. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. Darryl0289, User profile for user: Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. How can they mess it up at generation 15 ? Source, Can anyone tell me what can be done to sync the audio to the video when playing back? He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. And starts drifting again. We learn about Apple software updates as they're released, too. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. This doesnt typically occur with Disney plus or streaming movies from iTunes. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. You will receive a verification email shortly. There was a problem. The sound issue appears to be sporadic, affecting some users and content while leaving others unscathed. Sony A80J lip sync issue with new Apple TV 4K. On iPhone: Tap Continue on the Wireless Audio Sync box. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). But I have had nothing but problems. JavaScript is disabled. Oct 8, 2021 11:21 PM in response to ayrtonoc. In a 30 min show I'll have to do this 3-5 times. Looks like no ones replied in a while. Aug 12, 2021 4:25 PM in response to Ccastle84. scarter17, User profile for user: Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. One HomePod mini, AppleTV 4K. The "bad" ones are consistently bad, good ones always good. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. The feature is baked into the latest iOS 13 developer beta. This problem has been present for months but has gotten significantly worse recently. 1-800-MY-APPLE, or, Sales and It either starts buffering, loses sync with the audio track or loses audio altogether. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. The audio loss seems to mostly impact more recent video files, but also some older ones. A writer who usually finds himself on the other side of the spectrum. provided; every potential issue may involve several factors not detailed in the conversations Typically I make it a few minutes into a show before it starts. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. This doesnt correct itself until I restart the Apple TV. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? Apple may provide or recommend responses as a possible solution based on the information If you love what we do, please consider a small donation to help us keep the lights on. All postings and use of the content on this site are subject to the. All postings and use of the content on this site are subject to the. I have similar problem. After upgrade to tvOS 15 airplay audio is out of sync. This site contains user submitted content, comments and opinions and is for informational purposes Hopefully, Apple sticks to the changes made in tvOS 14.6 RC as they finally fixed the said issues. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. This means that you wont experience the audio sync issue when watching through the Plex website. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. According to reports (1,2,3,4,5,6,7,8,9,10), multiple users are experiencing audio sync-related issues on the Plex TV app. Then we suggest checking the audio settings on your Apple TV. Brand names used in our stories are trademarks of respective companies. This has been happening to me too except also with TV+ and iTunes. To start the conversation again, simply In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Looks like no ones replied in a while. Any idea what the problem might be. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. Thank you for signing up to iMore. Is there a software update coming anytime soon? Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. Cookie Notice On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). quaffle, User profile for user: I've reset my AppleTV and two homepods and it still won't sync. Same thing here using airplay with my demon amp after updating tvOS to 15. Very annoying. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. Some claim that they were able to play videos without any audio sync issues on the Infuse client. 1-800-MY-APPLE, or, Sales and Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. Rebooted the router. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? Apple disclaims any and all liability for the acts, This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. I did notice that by using passthrough the lip sync returned. Please fix this apple! omissions and conduct of any third parties in connection with or related to your use of the site. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. I can hear the clicks when moving between app tiles, or opening an app. Update the software on the iOS device you set up HomePods with Try restarting them first. after updating the iOS, my tv starts going out of time when I AirPlay the sound. All of my devices are running 16.1 and everything is on the same Wi-Fi network. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. If I convert the file to a massive mov it will properly play. If this is one app doing it that might be the culprit. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. Apple TV hdmi to projector, audio Airplay to Yamaha RN602 which only support Airplay 1. The problem is that apple took out the option to calibrate all formats for 24hz. Also, my picture is slightly glitchy. For now I try to downgrade to tvOS 14. Notably, some Nvidia Shield TV users are also facing this issue. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Frustrating indeed. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. I now have a denon x3700h, to also play ATMOS content as I have those speakers. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. Hasnt been a problem in the past. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. The Tom Hanks WWII movie . It NEVER did this in any earlier OS. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. My device is set to auto update and is current. Irritating AVForums.com is owned and operated by M2N Limited, Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Looks like no ones replied in a while. Hi all, I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Oct 8, 2021 11:23 PM in response to Ali_E1. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). 78. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. Copyright 2000-2023 M2N Limited E. & O.E. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. and our At any time, you can reset and repeat the Wireless Audio Sync test. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. If you depend on your devices, wait for the final release. I have the same problem when trying to sync my Sonos speakers. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. dfried1, User profile for user: Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. These workarounds involved tweaking the Wireless Audio Sync calibration and Match Frame Rate option. Want to know more about us? You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. provided; every potential issue may involve several factors not detailed in the conversations The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. A forum where Apple customers help each other with their products. Check Settings > Video and Audio > Audio Format > Change Format and test with both Stereo and Dolby Digital 5.1. David Camps-Campins1, User profile for user: Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. company number 03997482, registered in England and Wales. I've been having a lot of issues with audio sync between my Apple TV and my connected devices. Now offering a wireless charger case, the popular earbuds feature the new Apple H1 headphone chip that delivers a faster wireless connection to your devices. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. AppleInsider may earn an affiliate commission on purchases made through links on our site. Oct 5, 2021 6:16 AM in response to dangregory. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). For more information, please see our It was all beautifully synced before the update :(, Apple TV 4K, Refunds, Update the software on the iOS device you set up HomePods with, Turn off both Dynamic Range and Frame Rate under Settings->Video & Audio->Match Content, Do the calibration again under Wireless Audio Sync, Turn on both Dynamic range and frame rate under Match Content. But most of all, when playing a TV show from Apple TV+ yesterday, I noticed a huge delay in audio. (Source 1, 2, 3, 4, 5) It was on there for TVos 14.4 and have no idea why they took it out. This site contains user submitted content, comments and opinions and is for informational purposes But when I go to play content from an app (YouTube, Netflix, hulu, etc.) captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. Source. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. First, make sure youre running the latest tvOS version on your Apple TV. So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I tried all the 16 codes available under the find my model portion on the Directv menu for programming an audio device & none of them work. Andy Epprecht, User profile for user: Some TVs have an audio sync delay option in the tv settings. Sep 23, 2020. Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. The video signal is processed by. Yes, brutal sync issues with 14.5. ask a new question. Sep 29, 2021 8:21 PM in response to aigars16. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. any proposed solutions on the community forums. Thank you for confirming there are no differences in audio formats with both setups. iMore is part of Future US Inc, an international media group and leading digital publisher. We did come across a potential workaround that may help solve the problem for some. Does one sound better than the other? Ever since mine updated, the AirPlay stutters and send everything out of sync on all apps. Set audio to "Best Quality Available". Google discontinued the Chromecast Audio and Chromecast Ultra. I have Dolby enabled incl. I have the same issue although I'm using bose smart speakers within my audio environment. Blackbeard456, User profile for user: With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. The issue first came to light after the tvOS 16 update and is yet to be addressed. Also a photographer when in the mood. YouTube TV audio is out of sync with video. Here's why, iPhone 14 or not, this keychain accessory can use satellites to help save your life, Apple is planning on bringing ads to Apple TV Plus, here's the proof, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. I updated my HomePods and AppleTV HD to 14.2. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Especially the audio in movies dropping out. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. Head here. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. The result is oversaturated colors that give skin tones and hair a seemingly I think that Apple should address this issue in the next release: Airport is a proprietary protocol so they know it better than anyone else. Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. NY 10036. Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings When I connect my ATV to my soundbar, and then connect my soundbar using eArc to the TV, the audio/video seem to sync perfectly. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. Oct 8, 2021 6:36 PM in response to Ccastle84. So frustrating! When the match frame rate is on some content has really annoying lip sync content. Really hope 14.5.1 fixes this. These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Privacy Policy. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Been having issues with audio/video syncing with my new ATV 4K. tvOS 14.6 beta 2 adds refresh rates to settings and fixes wireless audio sync. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! Apple TV 4K Review Apple TV buyers guide Apple TV users guide Apple TV news Apple TV discussion Buy at Apple (opens in new tab) Buy at Amazon (opens in new tab). Why is there no student checking it with some devices before they roll it out? PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. This happens on all devices. Thank you for posting in Apple Support Communities. ayrtonoc, User profile for user: However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. Been having this exact same problem with my AppleTV 4K and two homepods. Nov 30, 2022. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. This site contains user submitted content, comments and opinions and is for informational purposes I've just reinitialized the ATV yesterday with no luck. This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. Ccastle84. ArnoldL51, call Select Video and Audio. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. User profile for user: There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Apr 28, 2021 8:35 AM in response to ashtv. Please help. 1 Home Entertainment Tech Resource. And this fix only lasts basically one day. The issue seems to have popped up on Apple TV after the tvOS 16 update arrived a few months back. Both devices must be on the same home network and signed into the same Apple ID. Really frustrating that this feature doesn't work. That said, we will be back with more details as and when new information becomes available so stay tuned. Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Recalibration does nothing. Reboot the wifi router as well. I have an LG CX model and work in the AV industry. (I've tried disabling this, but no change in the sync issues). Audio still out of sync from ATV to home pods. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. #1. It skips and the audio gout awry within 10 seconds and never catches back up. Here's how the Galaxy Book 3 Ultra compares against the 16-inch MacBook Pro.
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